Privacy Policy
Last Updated: 13th January 2025
At Paw Print Valley, your privacy is important to us. This Privacy Policy outlines how we [Inkling Creations] collect, use, and protect your personal information when you visit our Shopify-powered website or make a purchase.
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using our site, you agree to the terms outlined in this policy. If you fon not agree to this Privacy Policy, please do not use or access any of the services.
Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or Shopify’s policies. Please check this page periodically for updates.
1. What Information Do We Collect?
When you interact with our website, we collect certain types of information, either directly from you or automatically through Shopify’s platform.
The information we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable term of service, and to protect or defend the Services, our rights, and the rights of our users or others.
Information You Provide:
- Personal Details: Name, email address, phone number, shipping and billing addresses.
- Payment Information: When making a purchase, Shopify processes your payment information securely. We do not store your card details.
- Account Information: If you create an account, we collect your login credentials, including your username, password, security questions.
- Messages: Details you share when contacting us through forms or email.
Information Collected Automatically by Shopify:
- Device Information: IP address, browser type, operating system, and device type.
- Usage Data: Pages visited, time spent on the site, and referral links.
- Cookies: Shopify uses cookies to track your browsing experience, manage your shopping cart, and facilitate purchases.
For more details about Shopify’s data practices, refer to their Privacy Policy.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
We may also obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify
- Our payment processors, who collect payment information (e.g. bank account, credit or debit card information, billing address) process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information to us by third parties and are not reponsible for any third party's policies or practices. For more information, see the section below, Third-Party Links.
Cookies & How We Use Them
Cookies are little text files that help our site remember things like what’s in your cart or your preferred language.
For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies
Here’s how we use them:
- Essential Cookies: These make the site work, plain and simple.
- Performance Cookies: These help us see how you interact with our site so we can make it better. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
- Functional Cookies: These remember your preferences, like currency or region.
- Advertising Cookies: These show you ads you might actually like (we hope!).
We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products and advertising on our Site.
Most browsers automatically accept Cookies by default, but you can manage your cookies through your browser settings. If you need help, check out these guides:
Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
2. How Do We Use Your Information?
We use the information collected to:
- Process and fulfill your orders, including payments, shipping, and delivery.
- To send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account.
- For marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. In addition to send order updates, promotional emails, or newsletters (only with your consent).
- We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
- Improve website performance and personalize your shopping experience.
- Comply with legal obligations, such as tax reporting and fraud prevention. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
3. How Does Shopify Handle Your Information?
Our store is hosted on Shopify. They provide the platform that enables us to sell our products.
- Shopify stores your data on secure servers using firewalls and encryption.
- Payments are processed through secure gateways like Shopify Payments, PayPal, or other providers.
For more information on how Shopify handles your data, visit their Privacy Policy.
4. How Do We Protect Your Information?
We take your privacy seriously and work with Shopify to protect your personal data:
- Your information is encrypted during transmission using Secure Socket Layer (SSL) technology.
- Access to sensitive information is restricted to authorized personnel only.
- Shopify’s servers are compliant with international security standards.
We use Shopify’s secure platform and encryption to keep your data safe. While no online service is 100% foolproof, we do everything we can to protect your information. No system is entirely secure, so if you suspect any breach, please notify us immediately at [inklingcreations@outlook.com].
5. Sharing Your Information
We only share your information in the following cases:
- Shopify Services: For payment processing, order fulfillment, and other operational needs.
- Service Providers: Shipping carriers, email marketing tools, or analytics providers.
- Legal Requirements: To comply with laws, prevent fraud, or protect our rights.
We do not sell, rent, or trade your personal data.
6. Cookies & Tracking
Shopify uses cookies to enhance your browsing experience, keep track of items in your cart, and analyze site performance.
You can manage cookie preferences in your browser settings. Note that disabling cookies may impact your ability to shop.
7. Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your data (where applicable).
- Opt out of marketing communications at any time.
- Object to data processing for certain purposes, such as personalized advertising.
- Receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
- You may have the right to ask us to stop or restrict our processing or personal information.
- Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- You may have the right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by contacting us at [inklingcreations@outlook.com].
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request.
In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
8. Third-Party Links
We may work with trusted third-party providers to process payments, fulfill orders, and analyze website performance. These providers are GDPR-compliant and process data only as necessary to deliver their services.
Our website may contain links to third-party websites. We are not responsible for their privacy practices. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
9. Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out on our contact page to request that it be deleted.
As of the Effective Data of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
10. Cross-Border Data Transfers
As our store is hosted on Shopify, your personal data may be transferred to and processed in countries outside the UK. For example, if you're browsing from the UK, some of your information might be securely processed in the US or other countries where our trusted partners and systems are based. Shopify ensures such transfers follow all the necessary rules, including the UK GDPR.
International Users
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we need to transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please get in touch:
- Email: [inklingcreations@outlook.com]
More Information & Helpful Links
FAQ Page
Find answers to common questions about products, shipping, and returns on our FAQ page.
Shipping & Returns Policy
Learn about our shipping policies, tracking information, and how to handle returns or exchanges.
Terms & Conditions
Review the terms and conditions that apply to your purchases and use of our website.
Contact Us
Visit our contact us page if you have a question about our products, need help with an order, or just want to say hello, we’re here for you.
Step Into the World of Paw Print Valley
Discover the charm, whimsy, and heart of Paw Print Valley!
Meet the delightful squirrel characters, explore their unique collections, and uncover the stories that bring this magical village to life. Whether you're here for handcrafted treasures, enchanting tales, or just a moment of joy, there's something for everyone in Paw Print Valley.